FAQ

Creating an account at Rooli Casino is quick and simple. Visit our website and click the 'Sign Up' or 'Register' button in the top corner. You'll need to provide basic information including your email address, create a secure password, and verify your identity according to regulatory requirements. The entire process takes just a few minutes. After registration, you'll automatically receive 10 Free Spins on Book of Cats as our welcome gift – no deposit needed! Remember to provide accurate information as this will be essential when making withdrawals later. Once registered, you can immediately explore our game collection, make your first deposit, and claim your welcome bonus package worth up to €4000 plus 525 Free Spins.

Rooli Casino offers an exceptional welcome package worth up to €4000 plus 525 Free Spins, divided across your first four deposits. Your journey begins with a 125% bonus up to €500 plus 200 Free Spins on Book of The Fallen with your first deposit of €30 or more. The excitement continues with your second deposit, where you'll receive a 100% bonus up to €500 plus 50 Free Spins using bonus code R002. Your third deposit brings a 50% bonus up to €1000 plus 75 Free Spins with code R003. Complete the welcome package with your fourth deposit using code R004. For cryptocurrency users, we offer a special Bitcoin welcome package with bonuses up to 3 BTC plus Free Spins across four deposits. All bonuses come with a player-friendly 35x wagering requirement. Remember to check the terms and conditions for complete details.

Rooli Casino offers a diverse range of payment options to accommodate players worldwide. For traditional banking methods, we accept Visa, MasterCard, Neteller, Skrill, ecoPayz, MiFinity, Neosurf, and PaySafeCard. We're also proud to offer comprehensive cryptocurrency support including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), Ripple (XRP), Cardano (ADA), Tether (USDT), Tron (TRX), and Dogecoin (DOGE). We support multiple currencies including USD, EUR, CAD, AUD, NZD, and BRL, allowing you to play in your preferred currency. All deposits are processed instantly, while withdrawal times vary by method – cryptocurrencies typically process within minutes once approved, while traditional methods may take 1-5 business days. We maintain high security standards for all transactions and don't charge processing fees, though your payment provider might apply their own fees.

Yes! Rooli Casino offers an exclusive no deposit bonus for new players. Upon successful registration, you'll automatically receive 10 Free Spins on the popular Book of Cats slot – no bonus code required! This no deposit offer comes with a 50x wagering requirement and a maximum cashout of €50, giving you a risk-free opportunity to experience our platform and potentially win real money without making a deposit. Beyond this initial offer, we regularly release special no deposit bonus codes through our newsletter, SMS campaigns, and to our VIP players. To stay updated on these exclusive offers, make sure to opt-in for promotional communications during registration or in your account settings. We recommend checking your email regularly and following our social media channels where we announce limited-time no deposit bonuses and exclusive codes for free spins and bonus cash.

Rooli Casino's VIP program rewards loyal players with exclusive benefits that enhance your gaming experience. Every wager you place earns you loyalty points, automatically advancing you through our multi-tiered VIP system. As you climb the ranks, you'll unlock increasingly valuable perks including personalized bonuses, higher withdrawal limits, faster processing times, cashback offers up to 15% weekly, and dedicated VIP account managers. Our elite VIP members enjoy exceptional benefits like a 150% bonus up to €7500 as a VIP welcome offer (use code: ELITE), exclusive reload bonuses such as the 100% match up to €1000 (code: ROOLER), priority customer support, and invitations to VIP-only tournaments with enhanced prize pools. The program is designed to be transparent – you can track your progress and available rewards directly in your account dashboard. VIP status is reviewed monthly, ensuring active players maintain their well-deserved benefits.

Absolutely. Rooli Casino operates under a valid gambling license that ensures we adhere to strict regulatory standards regarding fair play, responsible gambling, and financial security. Our platform employs advanced SSL encryption technology to protect all data transmissions, including your personal information and financial transactions. We partner exclusively with certified game providers who use Random Number Generators (RNGs) that are regularly audited by independent testing agencies to guarantee fair outcomes on all games. Your funds are kept in segregated accounts separate from our operational funds for additional security. We've implemented comprehensive responsible gambling tools including deposit limits, loss limits, session time reminders, self-assessment tests, and self-exclusion options. Our privacy policy strictly prohibits sharing your information with unauthorized third parties. At Rooli Casino, we're committed to creating not just an exciting gaming environment, but one that prioritizes your security and peace of mind.